Book. Clean. Relax.

We have a strict policy for cancelations and rescheduling. Our team works incredibly hard to ensure each client is taken care of. This requires carefully planning the days ahead and unfortunately last minute cancelations or last minute rescheduling causes a big, negative, ripple effect throughout our current day and days ahead. Canceling less than 48 hours from your scheduled service will result in an automatic $75 charge. Rescheduling less than 24 hours from your scheduled service will result in an automatic $50 charge.

We work off of 2-hour estimated time of arrival windows so that we can structure our day effectively. This allows us to get to the next client all while navigating traffic and many other variables that take a toll on our time throughout the day (for example: eating and breaks!).

If you book for an 8-10am appointment our team will notify you of an exact time they will arrive or will directly be there between that 8-10am (estimated)

We try to pack as much value as possible in our cleanings; we love our customers and want to make sure everyone feels taken care of! Our normal, standard, cleaning includes the outside of all appliances (refrigerator, microwave, and oven), dusting and wiping of all surfaces – such as tables, countertops, desks, dressers etc. and the wiping down of main door handles and doors, if dirty. We also vacuum and mop (if applicable) all floors in the home (not including the basement).

We may organize clothes that are left out, blankets and towels (if 1 Load of Laundry is exceeded we will apply our Organization Extra to the total). We aim to provide thorough cleaning services, however, if you require additional organization or decluttering beyond our standard cleaning scope, we can certainly accommodate your needs for an additional fee. If required we will also vacuum upholstery. Cleaning faucets, sinks, and dirty dishes is also a part of our normal cleaning service (we provide our own natural dish soap).

We pay great attention to the bathrooms and bedrooms of each home – as both places are heavily used – it’s important they are completely clean for you! We’re so good you’ll want us back the next day (…it can be arranged)!

Our normal/standard cleaning includes everything that was mentioned above. Our deep cleaning is added in addition to the standard cleaning as an Extra (added at checkout). The deep cleaning includes baseboards, inside windows and blinds if necessary (we can only reach maximum heights of 8ft), air vents, deep scrubbing of bathroom(s), and all doors and doorknobs, finally, we also wipe down chairs. The interior of appliances is included in our deep clean.

We pride ourselves on our work so either with a standard or an addition of a deep cleaning we know you’ll be fully satisfied! Give us a try – you may like us and decide to keep us around for a bit (everything would always be clean).

Yes, we provide carpet cleaning with 48 hour notice on a per room basis and it is only available as an Extra (additional item) to a regular cleaning. We do not provide a carpet cleaning service as a separate package. Pricing is available at a per room price during checkout.

Yes, we include the baseboards in our deep cleaning service which is an Extra added on to normal cleanings. Our cleaners will take soft microfiber towels with our cleaning solution on them and hand clean the baseboards around the home. They just keep on going and going and…going…and…

The most asked question out there! It’s no surprise! But, unfortunately there’s no set time limit. We like to take our time and pride ourselves on the quality of our work – so while we would be able to give you a baseline average number, we don’t want to be held to that. Every home is different but just for an average, a 3 BR and 2 Baths may take 3-4 hrs for 2 people and 5-6 for 1 person.

We want the work to speak for itself. Depending on the size of the home and the amount of work required to clean, it will vary greatly. If you find us still scrubbing baseboards at 10pm, don’t hesitate to ask us to leave.

Great question! Yes we are! We’re going to be keeping this answer nice and simple!

All of our cleaners have at least 2-3-year experience in residential cleaning and are well trained in-house on our proprietary cleaning methods – we move with purpose – watch out!

Yes, If you are unable to provide a code or arrange access we will allow ongoing clients to supply us with a key for entry. We keep keys in our office in a lockbox, and give them out only on your cleaning day. In the unlikely event that a key is lost, we’ll notify you immediately and pay for key replacement, and changing your locks if you request it. Providing us with a key adds convenience as unintended access limitations causing a cancellation will result in a $75 fee. Please email info@bcleaningsolutions.com to arrange key service agreement.

We have an AMAZING redo policy! If you are not completely satisfied – we’ll come back and redo any missed spots/areas completely free of charge, whenever you want!

We try to restrict the majority of our cleaning to Simple Green all purpose cleaning products, however, there are times when it is necessary to use some chemically based products such as Windex or Clorox.

If you have particular products you would like to use just leave them in the comments section and we will figure out how to accommodate you. If you would like to have us switch products for the next scheduled cleaning just email us! We’re keeping it simple here.

If you require 100% chemical free we can use a vinegar solution-just be sure to let us know ahead of time.

We use biodegradable Simple Green All-Purpose Cleaner for as much as our cleaning as possible. If there is there is no way for us to get out any particular stain or “gunk” build up – we may resort to a heavier all purpose cleaner. In some cases we will need to use Clorox in bathrooms to address stains.  Additionally, we use Windex or similar cleaning for glass/mirrors unless directed otherwise.  If you require 100% chemical free we can use a vinegar solution-just be sure to let us know ahead of time.

Yes! We have Bi-Weekly, Monthly, and Weekly cleaning frequency discounts!

Always check your email and our website for the latest coupon discounts

Yes we do! Whatever your needs are, don’t hesitate to reach out directly to us and we’ll see what we can do – we strive to use our resources and accommodate everyone and all jobs.

No, those discounts are strictly for frequency cleanings – Bi_Weekly, Monthly, or Weekly – if you cancel after the 1st service, the difference from the discount you received will be applied (you will be charged) towards your initial balance and it will be treated as a Onetime cleaning.

You may cancel or switch after 3 cleanings. We don’t want anyone to take advantage of the deals we offer to our loyal customers!